CK Tan

CK Tan is an innovation officer at ServiceNow in Asia Pacific and Japan. As a design thinker, he combines human-centered service design with business value management to engage executives in art-of-innovation conversations and help customers craft their visions and transformation roadmaps to become Al-driven businesses.

CK has more than 20 years of experience in technology advisory roles, industry solutions, and product marketing, with a focus on Al and data-driven transformation. He believes that innovation is an unrelenting process of challenging the status quo and that the key to it is building empathy to gain fundamental insights into users and their needs.