Eliza Orchard

Eliza Orchard is a principal outbound product manager in the platform organization at ServiceNow, specializing in custom generative AI (GenAI) solutions. She focuses on helping customers identify opportunities to improve their processes using GenAI, with an emphasis on tools such as Now Assist Skill Kit and integrations, to ensure their solutions span their entire ecosystem.

Eliza began her career as a software engineer and later transitioned to a role with a ServiceNow partner. There, she successfully managed the delivery of numerous ServiceNow implementations across diverse industries and domains.