Holly Simmons

Holly Simmons is Senior Director of Product Marketing for Customer Service Management at ServiceNow.  Holly is an industry veteran with experience in marketing, product development, and professional services for cloud solutions serving enterprises and consumers.  Holly has held senior leadership roles in global audience and product marketing at SAP for service, IT, sales, marketing, HR, operations, and supply chain.  She also brings experience from 4 startups, her own consulting business, and other established companies including Apple and Knight Ridder.  Holly holds a B.S. in Engineering from Purdue University and an MBA in international management from the Thunderbird School of Global Management.  Holly is a published author on enterprise architecture and CIO best practices.


  • Telecommunications
    The Keys to Unlocking Growth in Telecom
    July 11, 2019
  • Customer Experience
    How to Turn Raging Customers into Raving Fans
    May 17, 2019

Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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