Jacqui Canney

Jacqui Canney, Chief People Officer, ServiceNow

Jacqui Canney joined ServiceNow as the chief people officer in 2021. She leads all talent strategies for the company's rapidly growing workforce of more than 14,000 employees. Prior to ServiceNow, Jacqui served as the chief people officer for WPP and Walmart.

  • ServiceNow is on the Fortune 100 Best Companies to Work For 2022 list.
    3 reasons ServiceNow is a Fortune Best Company to Work For
    April 11, 2022
  • International Women's Day: Together we break the bias
    Employee Experience
    Celebrating women’s achievements and reimagining the world of work
    March 07, 2022
  • Karen Pavlin, Chief Equity and Inclusion Officer, ServiceNow
    Welcome Karen Pavlin, ServiceNow’s new chief equity and inclusion officer
    January 10, 2022


  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • Engaging employee experience: woman in a hijab smiling at a laptop
    Employee Experience
    4 steps to an engaging employee experience
    Helping workers fulfill their purpose can increase employee satisfaction and decrease turnover. Learn four steps to create an engaging employee experience.
  • Hybrid work environment: person sitting in front of a laptop on a video call
    Employee Experience
    4 steps to optimize a hybrid work environment
    Hybrid work combines the collaborative atmosphere offices provide with the perks of working remotely. Explore four ways to manage a hybrid work environment.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
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