Jacqui Canney

Jacqui Canney, Chief People Officer, ServiceNow

Jacqui Canney joined ServiceNow as the chief people officer in 2021. She leads all talent strategies for the company's rapidly growing workforce of more than 14,000 employees. Prior to ServiceNow, Jacqui served as the chief people officer for WPP and Walmart.

  • ServiceNow is on the Fortune 100 Best Companies to Work For 2022 list.
    3 reasons ServiceNow is a Fortune Best Company to Work For
    April 11, 2022
  • International Women's Day: Together we break the bias
    Employee Experience
    Celebrating women’s achievements and reimagining the world of work
    March 07, 2022
  • Karen Pavlin, Chief Equity and Inclusion Officer, ServiceNow
    Welcome Karen Pavlin, ServiceNow’s new chief equity and inclusion officer
    January 10, 2022


  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management