Jacqui Canney

Jacqui Canney, Chief People Officer, ServiceNow

Jacqui Canney joined ServiceNow as the chief people officer in 2021. She leads all talent strategies for the company's rapidly growing workforce of more than 14,000 employees. Prior to ServiceNow, Jacqui served as the chief people officer for WPP and Walmart.

  • ServiceNow is on the Fortune 100 Best Companies to Work For 2022 list.
    3 reasons ServiceNow is a Fortune Best Company to Work For
    April 11, 2022
  • International Women's Day: Together we break the bias
    Employee Experience
    Celebrating women’s achievements and reimagining the world of work
    March 07, 2022
  • Karen Pavlin, Chief Equity and Inclusion Officer, ServiceNow
    Welcome Karen Pavlin, ServiceNow’s new chief equity and inclusion officer
    January 10, 2022


  • Knowledge: 2 smiling women
    5 highlights from Knowledge
    Knowledge was a fantastic time of keynote sessions, fireside chats, roundtables, and demos. Check out five highlights you may have missed.
  • ERP modernization: two co-workers smiling at an open laptop
    Now on Now
    ERP modernization: Working toward a clean core
    Enterprise resource planning (ERP) modernization is a huge undertaking. Discover three ways ServiceNow is modernizing its ERP environment.
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realization.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management