Jeff Wong

Jeff Wong is the EY global chief innovation officer.

Jeff Wong is the EY global chief innovation officer, challenging everything from the way EY operates internally to how it provides services to clients. He works across the entire organization to help identify, share, and scale the best ideas. 

Jeff brings deep experience in strategy, investing and building new ventures globally. Throughout his career, he’s built new businesses across various concepts, including local commerce, B2B exchanges, services, mobile, and big data at Boston Consulting Group, JAFCO America Ventures, J.P. Morgan Partners, and eBay.

  • Promise of innovation: phone in foreground showing real-time picture of city in background
    AI and Automation
    Delivering on the promise of innovation: A chat with ServiceNow and EY
    August 29, 2023


  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management