Jim Tisch

Jim Tisch, Product Marketing Director, IT Business Management, ServiceNow

Jim Tisch is a product marketing director at ServiceNow supporting IT Business Management solutions. He has a background in both product management and product marketing, with more than 28 years of experience supporting enterprise planning tools. 

Jim has provided innovative products and marketing focused on project and portfolio management and Agile delivery to help organizations achieve their strategic goals and desired business outcomes. He's passionate about solutions that improve organizational alignment, productivity, collaboration, and team efficiencies. 


  • Project portfolio management: 2 employees looking at a whiteboard
    IT Management
    Why project portfolio management matters for digital transformation
    November 12, 2021
  • Agile project management: 3 employees discuss a project while posting sticky notes.
    IT Management
    The payoffs of Agile project management
    November 11, 2021

Featured

  • Elevate customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Driving long-term customer loyalty
    Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
  • Self-service: woman working on a laptop
    Now on Now
    7 tips for knowledge managers to increase self-service
    Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.
  • Innovation is a top management imperative: man standing in a corner office overlooking a city
    IT Management
    Survey: Innovation is a top management imperative
    “It’s never been clearer that those who embrace a culture of innovation and digital transformation are going to have the best chance to thrive.” Learn more.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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