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Joanna Furlong

Joanna Furlong is an executive communication strategist, thought leadership coach, and writer.

Joanna Furlong is an executive communication strategist, thought leadership coach, and writer. She’s spent more than 15 years in a variety of marketing and communications roles, driving brand cohesion, sales enablement, executive communications, and content for venture-backed startups and small to medium-sized businesses in diverse industries. Based in San Diego, she enjoys writing about tech, leadership, and business trends.

  • Tech worker myths: young woman in glasses looking at a screen
    Careers
    Busting 3 tech worker myths
    April 25, 2023
    Read More

Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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