Joe Davis

Joe Davis joined ServiceNow in 2011 and serves as the senior vice president of platform engineering. Prior to ServiceNow, he led engineering teams responsible for large-scale software as a service (SaaS), distributed data analytics, and cloud e-commerce platforms. Originally a platform architect at ServiceNow, Joe has spent years helping to build the cloud platform with a focus on scale and performance. He now works to innovate the core user experiences (UI).  


  • A businesswoman works on a laptop at an office.
    AI and Automation
    ServiceNow acquires DotWalk to increase speed, agility in upgrading applications
    November 23, 2021
  • Employees working in an office
    IT Management
    ServiceNow to acquire Swarm64 to support the world’s largest workflows
    August 05, 2021
  • Gartner Magic Quadrant Report
    AI and Automation
    ServiceNow to acquire Attivio’s cognitive search platform
    October 23, 2019

Featured

  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.
  • The role of the manager: a manager and employee in conversation on a couch
    Employee Experience
    4 ways Manager Hub simplifies the role of the manager
    As the connective tissue between an organization and its employees, the role of the manager is more complex, and more important, than ever before. Learn more.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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