Keren Raphael

Keren Raphael, Head of Human Resources, ServiceNow Israel

Keren Raphael is the head of human resources at ServiceNow Israel. She's an organizational psychologist and group facilitator who's passionate about leadership development, employee engagement, and personal growth. Keren also studies positive psychology and the future of work. 

Prior to joining ServiceNow, she was the head of HR at Avaya Israel and led the organization development of Avaya globally. She also filled HR leadership roles in companies such as Amdocs and Intel. 


  • ServiceNow is a top company to work for in Israel, according to BDi Code.
    Careers
    Israel’s BDi Code ranks ServiceNow a top company to work for
    June 14, 2021

Featured

  • Business people talking in an office meeting
    Application Development
    ServiceNow a 2022 Gartner® Peer Insights™ Customers’ Choice for Enterprise Low-Code Application Platforms
    ServiceNow is a Gartner Customers’ Choice. See what anonymous, verified end users like about the ServiceNow enterprise low-code application platform.
  • Elevate customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Driving long-term customer loyalty
    Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
  • Self-service: woman working on a laptop
    Now on Now
    7 tips for knowledge managers to increase self-service
    Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year