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Kristen Hoyt

Kristen Hoyt, Senior Product Marketing Specialist for IT Service Management (ITSM), ServiceNow

Kristen joined ServiceNow in October 2017 and is a senior product marketing specialist for IT Service Management (ITSM). Before her role in product marketing for ITSM, she served on the ServiceNow sales team, where she worked with customers daily to uncover their challenges and pitched the value of the Now Platform for IT. 

Today, Kristen is now focused on customer messaging and advocacy, go-to-market strategy and planning, web content, and sales enablement. As a native Californian, she loves all things yoga and dogs and currently lives in San Diego.

  • Using all the power of ITSM: A businessman laughs while working on a laptop in an office.
    IT Management
    The kind of day you can expect when you use all the power of ITSM
    November 15, 2021
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Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

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    IT Management
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    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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