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Lana Gates

Lana Gates, Managing Editor, ServiceNow Blog

Lana Gates, managing editor of the ServiceNow blog, is an accomplished editor and writer who's covered a variety of industries, including technology, education, and travel. She enjoys a good story and is passionate about creating quality content. 

  • Uncertain times: man standing in front of open laptop looking out a window
    AI and Automation
    4 ways to future-fit your business to thrive in uncertain times
    December 06, 2022
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  • Innovation is a top management imperative: man standing in a corner office overlooking a city
    IT Management
    Survey: Innovation is a top management imperative
    October 25, 2022
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  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    August 01, 2022
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  • Cybersecurity: man sits on train bench with a tablet
    Cybersecurity and Risk
    Survey: Cybersecurity requires risk-based management approach
    May 19, 2022
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  • 3 women developers
    Application Development
    How 3 women are shaking up the developer community
    April 27, 2022
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  • ESG: solar farm
    Cybersecurity and Risk
    Survey: ESG is a business imperative
    April 25, 2022
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  • Business optimization: A businessman walking in front of a cityscape
    AI and Automation
    How business optimization efforts stack up
    January 19, 2022
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  • Business resilience: Two employees with face masks work at computers in an office.
    Cybersecurity and Risk
    The fruits of business resilience
    October 07, 2021
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  • Employees holding tablets greet a customer with a handshake.
    Customer Experience
    Empowering customers and employees through digital experience
    August 04, 2021
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Featured

  • Knowledge: 2 smiling women
    Events
    5 highlights from Knowledge
    Knowledge was a fantastic time of keynote sessions, fireside chats, roundtables, and demos. Check out five highlights you may have missed.
  • ERP modernization: two co-workers smiling at an open laptop
    Now on Now
    ERP modernization: Working toward a clean core
    Enterprise resource planning (ERP) modernization is a huge undertaking. Discover three ways ServiceNow is modernizing its ERP environment.
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realization.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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