Laura LeBleu

Laura LeBleu

Laura LeBleu has been thinking and writing about technology since the late nineties, when she worked at TechTV, a cable network dedicated to computing and the internet. In addition to a writing a weekly column that examined the intersection of technology and humanity, she was the Emmy-award winning voice and brains behind Tilde, the animated host of the network. Laura has written for companies ranging from Hasbro to Louis Vuitton, and served as creative director of Upwork, where she helped to create the brand and voice of the company. Since joining ServiceNow, she has written a vast amount of content that, once again, focuses on the fascinating crossroads where technology and humanity collide.


  • Civic Engagement at ServiceNow
    Culture
    Vote, volunteer, donate—the future is in your hands
    October 08, 2020

Featured

  • Digitalization: 2 co-workers look at a laptop on a table
    AI and Automation
    4 ways to embrace digitalization and reap the benefits
    Digitalization is a strategic business objective that can have a significant impact on all areas of business. Discover four ways to benefit from it.
  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year