Natalli Amato

Natalli Amato is a freelance journalist and content writer.

Natalli Amato is a poet, fiction writer, and journalist from Saratoga Springs, New York. She has written for Rolling Stone, Vice, Chopra Global, and Spiritualty & Health Magazine. Natalli is the author of poetry collections "On a Windless Night," "Burning Barrel," and "Gone Walking and Other Departures." You can read her work at

  • Future of digital learning: Woman wearing a virtual reality headset while 3 others look on
    Employee Experience
    Extended reality: The future of digital learning
    August 23, 2023
  • Skilled tech workers: female typing on laptop with feet on desk where two computer monitors display code
    The hidden key to finding skilled tech workers
    February 16, 2023


  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management