Pablo Stern

Pablo Stern

Pablo Stern is senior vice president of ServiceNow IT Workflow products, spanning IT Service Management (ITSM) , IT Operations Management (ITOM), IT Asset Management (ITAM), Strategic Portfolio Management (SPM), Security, Risk, and DevOps businesses. Previously, he was general management of the ITOM business unit. 

Prior to joining ServiceNow, Pablo held chief technology officer, engineering, and business leadership roles at Microsoft, Symantec, Veritas, and various startups. 


  • Strategic Portfolio Management: woman working on laptop
    IT Management
    IT Business Management becomes Strategic Portfolio Management
    April 13, 2022
  • Automation and IT workflows: A man works on a computer at an office.
    IT Management
    Using automation and IT workflows to tackle complex challenges
    October 14, 2021
  • ServiceNow acquires Lightstep to help customers manage software complexity, reliability, and performance while enabling enterprise workflows that deliver great experiences.
    Application Development
    ServiceNow acquires next-gen observability leader Lightstep
    May 10, 2021
  • Today, we’re pleased to announce a new partnership with IBM
    IT Management
    IT just got smarter 
    October 15, 2020

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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