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Paul Hong

Paul Hong, director of product design, ServiceNow

Paul Hong, director of product design, leads teams designing the user experience across all of ServiceNow’s IT products. Everyday, he gets to work on delivering elegant end-user experiences that ServiceNow customers love.

  • Your ITSM should incorporate human-centered design.
    IT Management
    How human-centered design yields better ITSM experiences
    April 01, 2021
    Read More

Featured

  • Knowledge: 2 smiling women
    Events
    5 highlights from Knowledge
    Knowledge was a fantastic time of keynote sessions, fireside chats, roundtables, and demos. Check out five highlights you may have missed.
  • ERP modernization: two co-workers smiling at an open laptop
    Now on Now
    ERP modernization: Working toward a clean core
    Enterprise resource planning (ERP) modernization is a huge undertaking. Discover three ways ServiceNow is modernizing its ERP environment.
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realization.

Trends & Research

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    IT Management
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    Customer Experience
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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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4 ways AI can power IT asset management

Topics

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