Paul Smith

Paul Smith

Paul Smith joined ServiceNow in July 2020 and is the President, EMEA. Paul has a passion for applying technology innovation to reinvent work and challenge legacy business models. His role at ServiceNow encompasses all these skills as he leads the EMEA organisation in the workflow revolution.

Paul has nearly 20 years’ experience in leadership and senior management roles in the technology industry, with a track record leading sales, go-to‑market operations and developing new markets to drive growth at scale. He is also an ally in the technology industry for diversity, inclusion, and belonging.  Previous organisations include Proctor and Gamble, Microsoft and Salesforce.


  • Paul Smith
    Culture
    Why I’m ready for the next technology revolution
    July 14, 2020

Featured

  • Elevate customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Driving long-term customer loyalty
    Consistently delivering fundamentals can create a customer connection to your brand, products, and services that builds trust, which leads to customer loyalty.
  • Self-service: woman working on a laptop
    Now on Now
    7 tips for knowledge managers to increase self-service
    Delivering great self-service is key to customer experience, but knowledge management best practices constantly change. Learn seven self-service tips.
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    IT Management
    Survey: Innovation is a top management imperative
    “It’s never been clearer that those who embrace a culture of innovation and digital transformation are going to have the best chance to thrive.” Learn more.

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    IT Management
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    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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