Poonam Kripalani

Poonam Kripalani

Senior Manager, ITAM Governance, Technology Operations

Poonam Kripalani has over 20 years of senior level IT asset management experience. As manager of the ServiceNow asset management team, she has global responsibility for both software and hardware asset management. Current priorities include driving ITAM process efficiencies, leading global tech donation initiatives, and automating software requests and software reclaim processes.