Rao Surapaneni

Rao Surapaneni is senior vice president of science and engineering in the Advanced Technology Group at ServiceNow. He's an accomplished leader at the forefront of AI/machine learning platform development, driving innovation that fuels the success of ServiceNow products and intelligent experiences. He leads the Advanced Technology Group in building and operationalizing large language models, scaling the ServiceNow infrastructure and delivering solutions powered by generative AI.

Since joining ServiceNow in 2014, Rao has led multiple product engineering organizations. Notably, during ServiceNow's rapid expansion phase, he served as the country head in India, where he made significant contributions to the company's growth and global success. He's passionate about bringing innovative products to market and excels in converging disruptive technologies with delightful user experiences.