RJ Jainendra

RJ Jainendra is VP and GM for ITBM and DevOps at ServiceNow. He has worked in tech for over 20 years with a majority of his career building tools for developers and IT. Most recently, Jainendra was group VP at Oracle leading product development and service management for Oracle Sales Cloud. Prior to Oracle, he was chief product officer at Electric Cloud where he led product management, design and engineering to deliver ElectricFlow Deploy and Release (in the DevOps market). He holds a Master of Science degree in Computer Science from the University of Wisconsin and a Bachelor of Science degree in Computer Science from Angelo State University.

  • Incident response: reducing downtime for SREs
    IT Management
    Lightstep Incident Response: Helping teams reduce downtime
    March 14, 2022
  • viceNow named a leader in the Forrester Wave for Value Stream Management Solutions
    Customer Experience
    ServiceNow named a leader in the Forrester Wave for Value Stream Management Solutions
    July 30, 2020
  • Security teams working on security operations
    Now Platform
    Now Platform Enables Organizations to Scale DevOps to the Enterprise
    November 18, 2019

Featured

  • Forrester Wave Leader 2022: Value Stream Management
    IT Management
    Forrester: ServiceNow is a Leader in value stream management solutions
    ServiceNow is a Leader in the Forrester Wave: Value Stream Management Solutions, Q4 2022. Find out what VSM is and what sets our solution apart.
  • Automation jobs: two co-workers look at a computer monitor in an office
    AI and Automation
    Australia outlook: Automation will protect jobs, not take them
    Automation used to be a dirty word, associated with widespread job losses. Australian firms are realizing the benefits of outsourcing work to machines.
  • Uncertain times: man standing in front of open laptop looking out a window
    AI and Automation
    4 ways to future-fit your business to thrive in uncertain times
    Uncertain times are often a catalyst for important innovations. Find out four tech trends that are resonating with ServiceNow customers.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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