Ryan Wood-Taylor

Ryan Wood-Taylor

Ryan Wood-Taylor is the director of product marketing at ServiceNow, where he leads IT Asset Management marketing for ServiceNow's fastest-growing product, Software Asset Management. For the past 15 years, his career has been focused on ITAM program implementations, software asset management, and sales operations enablement. As an advisory services professional, he served clients in the Fortune 100 looking to optimize hardware and software spend, understand contractual risk, and realize IT operational efficiency. Ryan also built software audit licensing programs at large software companies that are driving hundreds of millions in revenue annually. 

 


  • Oracle ServiceNow partnership
    IT Management
    Oracle verifies ServiceNow as a third-party tool vendor
    March 15, 2021
  • 2020 Gartner Magic Quadrant for Software Asset Management Tools
    IT Management
    ServiceNow named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools
    July 30, 2020

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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