Sasson Jamshidi

Sasson Jamshidi, Principal Inbound Product Manager, Chief Innovation Office, ServiceNow

Sasson Jamshidi is a principal inbound product manager in the chief innovation office at ServiceNow. He collaborates with the company's strategic technology partners to incubate new experiences that highlight the best of what the partner and ServiceNow offer.

Sasson is the team’s subject matter expert for workflow development and platform architecture during prototype development. He also focuses on use case discovery, executive briefings, industry conferences, and integration design. Before joining the innovation office, he led ServiceNow implementations at large enterprises.

  • Innovation experiences: A group of workers gathered around a conference table
    The importance of storytelling in innovation experiences
    October 13, 2022


  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

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    IT Management
    Workflow Quarterly: The business agility imperative
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    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
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