ServiceNow Blog


  • ServiceNow Knowledge: two businesspeople chatting in a crowd
    Events
    4 reasons to say yes to ServiceNow Knowledge 2023
    February 07, 2023
  • Opportunities in global uncertainty: sun shining through clouds over waves
    AI and Automation
    Special report: Finding the opportunities in global uncertainty
    January 24, 2023
  • 3 citizen developers at ServiceNow: Jason M., Madhu B., Sushil K.
    Now on Now
    How citizen developers cook up innovation
    January 20, 2023
  • Best Workplaces for Parents: ServiceNow employees with their families
    Careers
    What makes ServiceNow one of the Best Workplaces for Parents
    January 13, 2023
  • ServiceNow: Glassdoor Best Places to Work 2023
    Careers
    Glassdoor: ServiceNow is still one of the Best Places to Work
    January 11, 2023
  • What does ServiceNow do? 7 employees
    Careers
    What does ServiceNow do?
    January 06, 2023
  • Digitizing employee experience: group of 4 workers gathered around a conference table
    Customer Stories
    Digitizing employee experience helps National Australia Bank stay ahead
    January 04, 2023
  • Detection engineering: 3 ServiceNow employees share their stories.
    Now on Now
    How detection engineering keeps ServiceNow safe
    December 20, 2022
  • Holiday cheer: ServiceNow employees across faiths and traditions share their celebrations
    Culture
    United in holiday cheer
    December 16, 2022
  • ServiceNow employees volunteer around the world.
    Culture
    Local action, global results: Employees volunteer around the world
    December 09, 2022
  • Disability pride flag with 5 ServiceNow employees representing the 5 stripes
    Culture
    Raising awareness through the disability pride flag
    December 02, 2022
  • Learning and development: 4 ServiceNow employees
    Now on Now
    Using AI to create personalized learning and development magic
    November 22, 2022
  • Career growth: 2 women employees at ServiceNow
    Careers
    Career growth opportunities for women at ServiceNow
    November 18, 2022
  • 3 veterans at ServiceNow: Herb T., Shanequa L., and Mike M.
    Culture
    From tanks to tech: Spotlighting veterans at ServiceNow
    November 10, 2022
  • Engaging employee experience: woman in a hijab smiling at a laptop
    Employee Experience
    4 steps to an engaging employee experience
    November 09, 2022
  • ServiceNow values: Wow our customers
    Culture
    Exploring ServiceNow values: Wow our customers
    November 01, 2022
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors
    October 14, 2022
  • Working on a Now Platform release: female Indian developer working on a laptop
    Careers
    What it’s like to work on a Now Platform release
    October 11, 2022
  • Employee well-being: a ServiceNow employee, his wife, and two young children
    Careers
    Empowering employee well-being through support resources
    October 06, 2022
  • Digitalization: 2 co-workers look at a laptop on a table
    AI and Automation
    4 ways to embrace digitalization and reap the benefits
    October 04, 2022
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    September 30, 2022
  • How delivery giant Yamato uses data science: uniformed Yamato delivery worker
    Customer Stories
    Delivery giant Yamato uses data science to drive growth
    September 27, 2022
  • Hola - celebrating Hispanic Heritage Month and Unidos at ServiceNow Belonging Group
    Culture
    Meet the Unidos at ServiceNow employee belonging group
    September 26, 2022
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    September 23, 2022
  • Vendor management: smiling healthcare worker in lab coat sitting in front of a computer
    Customer Stories
    Banner Health streamlines vendor management across the organization
    September 20, 2022
  • Giving back: UTG Connect, employees packing meals, a speaker on stage, and a wide view of people at an event
    Culture
    Giving back: Employees pack 825,000 meals for charity
    September 16, 2022
  • Sustainability goals: man stretching against backdrop of Tokyo
    Customer Stories
    How empowering employees helps Asahi meet its sustainability goals
    September 13, 2022
  • Elevate customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Integrating teams, data, and processes to elevate customer loyalty
    September 07, 2022
  • Hybrid work environment: person sitting in front of a laptop on a video call
    Employee Experience
    4 steps to optimize a hybrid work environment
    September 06, 2022
  • Our World Our Work: unity in diversity; two men on a scooter in Hyderabad, India
    Culture
    'Our World Our Work’ travel video series captures the unity in diversity
    September 01, 2022
  • Automation and low-code set stage for innovation: contemplative man in front of open laptop
    Application Development
    Automation and low-code: Setting the stage for ongoing innovation
    August 30, 2022
  • NextGen Program helps underrepresented groups get tech jobs: 3 women and 1 man gathered around conference room table and laptop
    Careers
    How NextGen Program partners help underrepresented groups get tech jobs
    August 25, 2022
  • Employee engagement: group of workers in a conference room gathered around a laptop
    Employee Experience
    Turning a vision for better employee engagement into reality
    August 24, 2022
  • Technology excellence: two co-workers smiling at large Apple computer monitor
    IT Management
    Achieving technology excellence to thrive in the digital era
    August 23, 2022
  • 5 ServiceNow employees who built a resource management app for nonprofits
    Culture
    Building a resource management app for nonprofits
    August 18, 2022
  • Operational excellence: group of workers standing around a conference table
    Cybersecurity and Risk
    3 key ingredients for operational excellence
    August 17, 2022
  • Upgrading field service management
    Customer Experience
    Your guide to upgrading field service management
    August 16, 2022
  • Taking passion for the planet to Antarctica
    Culture
    Meet Jono: Taking passion for the planet to Antarctica
    August 11, 2022
  • NextGen real-world experience: 3 college students gathered around a table, one with an open laptop
    Careers
    NextGen Program empowers students in Germany with real-world experience
    August 09, 2022
  • ServiceNow values: Stay hungry and humble
    Culture
    Exploring ServiceNow values: Stay hungry and humble
    August 05, 2022
  • Risk management: IT worker in a modern data center
    Customer Stories
    Single source of truth transforms risk management for Equinix
    August 04, 2022
  • four 2022 ServiceNow interns
    Careers
    A global experience: ServiceNow interns share their stories
    July 28, 2022
  • 3 ServiceNow leaders who invested in themselves through the Strive leadership development program
    Careers
    Leaders strive ahead by investing in themselves
    July 15, 2022
  • Customer service: woman in front of laptop staring out window
    Customer Experience
    3 ways to supercharge your customer service
    July 07, 2022
  • 4 ServiceNow employees who helped build the employee journey
    Now on Now
    Building our own employee journey
    June 30, 2022
  • Pride: ServiceNow employee and husband with gay refugees
    Culture
    Pride: ServiceNow employee opens home to gay refugees
    June 29, 2022
  • ServiceNow employees planting trees
    Culture
    Planting trees and growing community
    June 24, 2022
  • 4 ServiceNow employees who helped implement ServiceNow ESG solutions internally on the Now Platform
    Now on Now
    How we’re workflowing a better world with ServiceNow ESG solutions
    June 13, 2022
  • Cybersecurity: man in futuristic lit-up tunnel holding tablet
    Cybersecurity and Risk
    3 ways to boost your company’s cybersecurity
    June 09, 2022
  • Helping Ukraine: Volunteers standing in front of airplane
    Culture
    ServiceNow employees step up to support medical relief efforts in Ukraine
    June 07, 2022

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • Engaging employee experience: woman in a hijab smiling at a laptop
    Employee Experience
    4 steps to an engaging employee experience
    Helping workers fulfill their purpose can increase employee satisfaction and decrease turnover. Learn four steps to create an engaging employee experience.
  • Hybrid work environment: person sitting in front of a laptop on a video call
    Employee Experience
    4 steps to optimize a hybrid work environment
    Hybrid work combines the collaborative atmosphere offices provide with the perks of working remotely. Explore four ways to manage a hybrid work environment.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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