Shar Patel

Shar Patel leads the AI and platform product marketing team at ServiceNow. She and her team help global enterprises turn the promise of AI into measurable business outcomes.

With more than 15 years of experience in B2B technology, Shar focuses on translating complex innovation into real customer impact—helping organizations connect AI, data, and workflows across the ServiceNow AI Platform to get to value fast and scale with confidence.