Josh Lebowitz

Josh Lebowitz headshot

Josh Lebowitz is a senior content writer and editor on the Now on Now team at ServiceNow. Before joining ServiceNow, he spent 15 years working for Symantec, Palo Alto Networks, Checkmarx, and a number of other cybersecurity and tech firms. 

Josh spent the first half of his career in television, film, and video as a writer, producer, and director. When not working on content for ServiceNow, he’s a podcast and webinar host, as well as a professional voice-over talent.

  • Employee portal: woman celebrating at her desk while looking at a tablet
    Now on Now
    Reinventing an employee portal—a reason to dance
    September 06, 2023


  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Better IT services: woman in a kitchen smiling at a laptop in her hands
    IT Management
    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management