Steve Walters

Steve Walters is vice president of the ServiceNow federal team.

Steve Walters is vice president of the ServiceNow federal team. Prior to joining ServiceNow, he spent nine years at Microsoft in a variety of leadership positions, including general manager of the Civilian Agencies business unit and senior director of the U.S. Army account team. Before entering the private sector, Steve was a captain in the U.S. Army, where he served in a variety of staff and leadership billets.


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Featured

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Topics

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