Susanne Hansen, Head of Digitalization and Development in GroupServices, Copenhagen Municipality.
Susanne has many years of managementexperience from both the state and the municipality to support the efficiencyimprovement agenda in the administrative area, among other things throughdigitization and optimization. Susanne has recently been the project managerfor the implementation of the Service Platform in the Municipality ofCopenhagen, today she is responsible for continuing the goal of fully automatingadministrative tasks in Group Services.