Tara Garson Flower

Tara Garson Flower, VP, Customer Outcomes, ServiceNow APJ

Tara Garson Flower is vice president of customer outcomes for ServiceNow Asia-Pacific and Japan (APJ) and a core member of the APJ leadership team. Tara leads the fast-growing ServiceNow consulting practice focused on guiding customers to success. She has a passion for technology, innovation, and transformation. 

Tara leverages a deep background with Agile frameworks to support customers in modernization and growth. She has experience in software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and enterprise resource planning (ERP) technologies through leadership roles in software and services sales, consulting, and customer success. Based in Singapore, Tara has worked in the Asia Pacific region for many years and has lived and worked in Singapore, Australia, the UK, the US, and Thailand.

  • Customer digital transformation: people walking outside against a yellow backdrop
    Customer Experience
    5 ways to propel customer digital transformation
    August 02, 2022


  • Digitalization: 2 co-workers look at a laptop on a table
    AI and Automation
    4 ways to embrace digitalization and reap the benefits
    Digitalization is a strategic business objective that can have a significant impact on all areas of business. Discover four ways to benefit from it.
  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration
    When customer feedback revealed areas ripe for improvement, ServiceNow employees listened and upgraded two support workflows: case creation and auto-agent.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management