Terence Chesire

Terence Chesire, VP, Product Management, Customer and Industry Workflows, ServiceNow

Terence Chesire is vice president of customer and industry workflows at ServiceNow. He's responsible for product launches and enablement, pricing and packaging, and technology ecosystem, in addition to supporting overall product strategy.

Prior to ServiceNow, Terence served as VP of product management for BMC Software and SAP’s CX Service Cloud customer service software product line.


  • Customer service: silhouette of a businessman wearing a headset in an office
    Customer Experience
    CRM Watchlist recognizes ServiceNow customer service strategy
    April 05, 2022

Featured

  • Learning and development: 4 ServiceNow employees
    Now on Now
    Using AI to create personalized learning and development magic
    The Now Platform powers our internal learning and development platform. Powered by AI, the new platform offers search and other personalized recommendations.
  • ServiceNow certification: RiseUp - Sarah T., developer: From feeling stuck to feeling unstoppable
    Careers
    5 reasons to consider ServiceNow training and certification
    In today’s employees’ job market, nearly every job is a tech job. Discover five reasons you may want to consider ServiceNow training and certification.
  • Career growth: 2 women employees at ServiceNow
    Careers
    Career growth opportunities for women at ServiceNow
    At ServiceNow, we’ve designed programs to spur career growth, helping employees grow themselves, their teams, and the business. Hear two women’s stories.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
Productivity depends on people
4 ways AI can power IT asset management

Topics

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