Thangavel Viswam

Thangavel Viswam, Director, AIOps and Ops Analytics, IT Strategic Projects, ServiceNow

Thangavel Viswam is the director of AIOps and ops analytics, IT strategic projects, at ServiceNow. He has 17 years of industry experience. As an IT Operations Management (ITOM) and IT Service Management (ITSM) practitioner, he serves as customer zero, or the first team to implement new Now Platform capabilities. Thangavel's dream is to build an "AI brain" to augment the life of the engineering and operations teams and to increase productivity multifold.


  • Delivering on the promise of AIOps
    Now on Now
    The journey to AIOps begins with an automation-first mindset
    May 13, 2021

Featured

  • Open-source Azimuth logo
    Research
    Introducing Azimuth, an open-source project from ServiceNow
    Azimuth open-source software helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses.
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    When telecom company ATN International wanted to elevate its integrated risk management program, it chose the Now Platform from ServiceNow. Find out why.
  • Business resilience: employees walking through an office
    Now Platform
    Building a more resilient business with the Now Platform Tokyo release
    The Now Platform Tokyo release is designed to tackle complex, interconnected problems and deliver value. Find out how It helps boost business resilience.

Trends & Research

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    IT Management
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    Customer Experience
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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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