Thangavel Viswam

Thangavel Viswam, Director, AIOps and Ops Analytics, IT Strategic Projects, ServiceNow

Thangavel Viswam is the director of AIOps and ops analytics, IT strategic projects, at ServiceNow. He has 17 years of industry experience. As an IT Operations Management (ITOM) and IT Service Management (ITSM) practitioner, he serves as customer zero, or the first team to implement new Now Platform capabilities. Thangavel's dream is to build an "AI brain" to augment the life of the engineering and operations teams and to increase productivity multifold.


  • Delivering on the promise of AIOps
    Now on Now
    The journey to AIOps begins with an automation-first mindset
    May 13, 2021

Featured

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    5 highlights from Knowledge
    Knowledge was a fantastic time of keynote sessions, fireside chats, roundtables, and demos. Check out five highlights you may have missed.
  • ERP modernization: two co-workers smiling at an open laptop
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    ERP modernization: Working toward a clean core
    Enterprise resource planning (ERP) modernization is a huge undertaking. Discover three ways ServiceNow is modernizing its ERP environment.
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realization.

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Topics

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