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Vanessa Smith

Vanessa Smith is president of ServiceNow.org.

Vanessa Smith is a digital technology executive with more than 20 years of experience across sales and go-to-market functions. As president of ServiceNow.org, she leads an organization serving the global nonprofiit sector to use the power of technology to solve the world’s most challenging problems.

Vanessa joined ServiceNow in September 2020 as senior vice president of the strategic go-to-market organization before moving on to lead the industries and solution sales teams. Her philosophy that customer value and industry is a mindset is at the heart of her approach to end-to-end customer engagement across the relationship lifecycle.

  • Helping nonprofits: group of volunteers packing boxes and sorting clothes
    Now Platform
    Introducing ServiceNow.org: Helping nonprofits fulfill their missions
    May 16, 2023
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Featured

  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
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    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
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    A recipe for better IT services and happier teams
    The traditional wall between IT operations and IT services is harmful to a company’s productivity. It’s also soul-sucking for team members. See a new approach.
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    Employees build app to match Ukrainian refugees with US sponsors
    Millions of Ukrainians have been displaced from their homes and found themselves in urgent need of international support. Find out how ServiceNow is helping.

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  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
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    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
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Topics

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