Company News


  • The role of the manager: a manager and employee in conversation on a couch
    Employee Experience
    4 ways Manager Hub simplifies the role of the manager
    September 28, 2022
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!
    September 21, 2022
  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    August 01, 2022
  • Ventana Research 15th Annual Digital Innovation Awards
    IT Management
    ServiceNow Strategic Portfolio Management wins Digital Innovation Award
    July 18, 2022
  • IT troubleshooting: 2 workers sit in a server room in front of a laptop
    IT Management
    Lightstep Notebooks helps speed troubleshooting for SREs and developers
    June 27, 2022
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
    June 24, 2022
  • ServiceNow is #1 in AIOps - Gartner 2021 Worldwide Market Share
    AI and Automation
    ServiceNow named worldwide AIOps market share leader by Gartner®
    June 14, 2022
  • Skills intelligence leaders Heather Jerrehian and Kelley Steven-Waiss
    Employee Experience
    Q&A: Meet the skills intelligence leaders powering the future of work
    June 03, 2022
  • Forrester Wave Leader 2022 Third-Party Risk Management Platforms
    Cybersecurity and Risk
    Forrester says ServiceNow is a Leader in third-party risk management
    June 01, 2022
  • Knowledge: 2 smiling women
    Events
    5 highlights from Knowledge
    May 31, 2022
  • Knowledge keynote recap: indoor venue with ServiceNow CEO Bill McDermott on stage in front of audience
    Events
    Knowledge keynote recap: Making the world work
    May 26, 2022
  • Hybrid work wayfinding technology: man standing in office building looking at phone in his hand
    Employee Experience
    ServiceNow deepens commitment to hybrid work with new wayfinding technology
    May 24, 2022
  • Cybersecurity: man sits on train bench with a tablet
    Cybersecurity and Risk
    Survey: Cybersecurity requires risk-based management approach
    May 19, 2022
  • Customer efficiency innovations: man typing on a laptop
    Now Platform
    ServiceNow launches 3 innovations to help improve customer efficiency
    May 11, 2022
  • Woman holding phone smiling and looking away
    Events
    3 reasons to get social at Knowledge
    May 09, 2022
  • #Know22 text
    Events
    Knowledge 2022 social media contest rules
    May 09, 2022
  • Woman holding phone smiling and looking away
    Culture
    Connecting people to our purpose
    May 09, 2022
  • Business people talking in an office meeting
    Application Development
    ServiceNow a 2022 Gartner® Peer Insights™ Customers’ Choice for Enterprise Low-Code Application Platforms
    May 03, 2022
  • Image of magic quadrant leader report
    IT Management
    ServiceNow is again a Magic Quadrant Leader in Enterprise Agile Planning Tools
    April 28, 2022
  • ESG: solar farm
    Cybersecurity and Risk
    Survey: ESG is a business imperative
    April 25, 2022
  • ServiceNow's new CCO and CMO
    Culture
    Q&A: Meet ServiceNow’s new CMO and CCO
    April 20, 2022
  • Diversity, Equity, and Inclusion Report 2022
    Culture
    Announcing our 2022 Diversity, Equity, and Inclusion Report
    April 14, 2022
  • ServiceNow is on the Fortune 100 Best Companies to Work For 2022 list.
    Careers
    3 reasons ServiceNow is a Fortune Best Company to Work For
    April 11, 2022
  • Cybersecurity: woman standing amid moving crowd looking at her phone
    Cybersecurity and Risk
    Bringing the SaaS ecosystem together to improve cybersecurity
    April 06, 2022
  • Mobile app adoption: man at a desk in front of laptop looking at phone in his hand
    Now Platform
    3 trends driving mobile app adoption in the workplace
    April 04, 2022
  • New world of work: woman sitting at table working on a laptop
    Employee Experience
    New world of work: The great re-evaluation
    March 30, 2022
  • Federal government: 2 businessmen shaking hands
    Government
    4 trends shaping the future of federal government work
    March 29, 2022
  • ServiceNow a leader in low-code and no-code
    Application Development
    ServiceNow named a Leader in low-code development platforms
    March 28, 2022
  • Now Platform San Diego release
    Now Platform
    Welcome to the Now Platform San Diego release!
    March 23, 2022
  • Incident response: reducing downtime for SREs
    Culture
    ServiceNow joins Thurgood Marshall College Fund to boost racial equity
    March 21, 2022
  • Incident response: reducing downtime for SREs
    IT Management
    Lightstep Incident Response: Helping teams reduce downtime
    March 14, 2022
  • ServiceNow and HBCU Connect Hackathon first place winner: Unite Now
    Application Development
    HBCU Connect Hackathon winners: The next generation of app developers
    March 11, 2022
  • Knowledge Digital Experience registration
    Events
    Knowledge Digital Experience registration is open
    March 10, 2022
  • International Women's Day: Together we break the bias
    Employee Experience
    Celebrating women’s achievements and reimagining the world of work
    March 07, 2022
  • Partner programs: 3 businesspeople with open laptops and a phone discussing work
    Now Platform
    Putting partners front and center to drive customer success
    February 24, 2022
  • ServiceNow is one of the Fortune World's Most Admired Companies 2022.
    Culture
    Fortune: ServiceNow is a World’s Most Admired Company
    February 03, 2022
  • Why the world works with ServiceNow: 3 workers from different cultures walking outdoors
    Culture
    Announcing our brand evolution: Why the world works with ServiceNow
    February 02, 2022
  • Inclusion: A worker in a wheelchair sits with another worker outside.
    Culture
    New Center of Excellence for Accessibility to strengthen inclusion
    January 20, 2022
  • Business optimization: A businessman walking in front of a cityscape
    AI and Automation
    How business optimization efforts stack up
    January 19, 2022
  • A businessman monitors digital transformation on his cellphone.
    Customer Experience
    Helping customers answer the trillion-dollar digital transformation question
    January 18, 2022
  • Hybrid work: Workers collaborate at a conference table.
    Employee Experience
    Bringing more flexibility to hybrid work
    January 13, 2022
  • ServiceNow is a 2022 Glassdoor Best Place to Work.
    Careers
    ServiceNow is a Glassdoor Best Place to Work
    January 11, 2022
  • Karen Pavlin, Chief Equity and Inclusion Officer, ServiceNow
    Culture
    Welcome Karen Pavlin, ServiceNow’s new chief equity and inclusion officer
    January 10, 2022
  • Customer service: A couple sit on their couch with a dog, looking at a laptop.
    Customer Experience
    ServiceNow and Qualtrics enhance customer service to deliver empathy
    December 15, 2021
  • ServiceNow is a Leader in the Forrester Wave: Digital Process Automation, Q4 2021.
    AI and Automation
    ServiceNow recognized as a Leader in Digital Process Automation
    December 15, 2021
  • ServiceNow is a Leader in the Forrester Wave: Enterprise Service Management, Q4 2021.
    Employee Experience
    ServiceNow named a Leader in Enterprise Service Management
    December 07, 2021
  • Fortune Future 50 2021
    Now Platform
    Fortune names ServiceNow to Future 50 list for fifth year
    December 02, 2021
  • Vaccine validation: A healthcare workers administers a vaccine to a patient.
    Crisis Management
    Trust your vaccination validation to The Commons Project and ServiceNow
    December 02, 2021
  • Colleagues working on a laptop together
    Now Platform
    IDC survey validates the benefits of ServiceNow certification
    November 29, 2021
  • Scaled Agile Framework (SAFe): business man looking at phone while standing on bridge overlooking a city
    IT Management
    How the Scaled Agile Framework (SAFe) truly supports business
    The Scaled Agile Framework (SAFe) delivery model can help IT leaders manage the transition from a stability-focused to a continuously evolving infrastructure.
  • The role of the manager: a manager and employee in conversation on a couch
    Employee Experience
    4 ways Manager Hub simplifies the role of the manager
    As the connective tissue between an organization and its employees, the role of the manager is more complex, and more important, than ever before. Learn more.
  • How delivery giant Yamato uses data science: uniformed Yamato delivery worker
    Customer Stories
    Delivery giant Yamato uses data science to drive growth
    Maintaining operational excellence while dealing with a surge in orders is a key pillar of Yamato’s digitization strategy—one that relies on data science.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

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