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ServiceNow Research

  • ServiceNow Research at EMNLP 2022
    Research
    ServiceNow Research attends EMNLP 2022
    January 25, 2023
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  • ServiceNow Research booth at NeurIPS 2022
    Research
    ServiceNow Research at NeurIPS 2022
    December 20, 2022
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  • The Stack, 3TB of permissive code data, with love from BigCode
    Research
    BigCode collaboration introduces The Stack
    October 27, 2022
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  • BigCode by ServiceNow Research and Hugging Face
    Research
    Announcing BigCode for the responsible development of large language models
    September 26, 2022
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  • Montreal AI Symposium/Symposium IA Montreal
    Research
    Montreal AI Symposium 2022
    September 13, 2022
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  • Open-source Azimuth logo
    Research
    Introducing Azimuth, an open-source project from ServiceNow
    June 14, 2022
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  • Data augmentation for intent classification with Large Language Models
    Research
    Data augmentation for intent classification with off-the-shelf large language models
    June 10, 2022
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  • Multi-label Iterated Learning (MILe)
    Research
    Multi-label Iterated Learning for image classification with label ambiguity
    June 10, 2022
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  • Papers accepted at ACL 2022
    Research
    ServiceNow Research spotlight: Papers accepted at ACL 2022
    April 21, 2022
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  • "When it comes time to put new AI models or breakthroughs into practice, deployment must occur at larger scale than what we consider in a research paper." Nicolas Chapados, VP, Research, NVIDIA GTC '22 - Leaders in AI Panel Discussion
    Research
    NVIDIA GTC '22 - Leaders in AI Panel Discussion and Q&A
    March 22, 2022
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  • Papers accepted at the 2022 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR)
    Research
    ServiceNow Research spotlight: Papers accepted at the 2022 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR)
    March 14, 2022
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  • Bridging the Gap Between AI Planning and Reinforcement Learning
    Research
    3rd Planning and Reinforcement Learning Workshop @ ICAPS 2022
    March 01, 2022
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  • Deep Learning for Code
    Research
    DL4C Workshop @ ICLR 2022
    February 22, 2022
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  • Learning with Limited Labelled Data for Image and Video Understanding
    Research
    L3D-IVU Workshop @ CVPR 2022
    February 17, 2022
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  • Anchoring Machine Learning in Classical Algorithmic Theory
    Research
    GroundedML Workshop @ ICLR 2022
    February 16, 2022
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  • Continual Learning in Computer Vision
    Research
    3rd CLVision CVPR Workshop
    February 15, 2022
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  • Bridging the gap between AI Planning and Reinforcement Learning - ICAPS 2021 Planning and Reinforcement Learning workshop
    Research
    Planning and Reinforcement Learning workshop at ICAPS 2021
    December 17, 2021
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  • Papers accepted at the Thirty-fifth Conference on Neural Information Processing Systems, NeurIPS 2021
    Research
    Thirty-fifth Conference on Neural Information Processing Systems - NeurIPS 2021
    December 07, 2021
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  • PICARD integration with beam search for text-to-SQL
    Research
    PICARD algorithm achieves state-of-the-art performance for text-to-SQL
    November 02, 2021
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  • Digital transformation in healthcare for nurse retention: smiling nurses walking
    Healthcare
    Boosting nurse retention through digital transformation in healthcare
    Digital transformation in healthcare is the key to nurse retention. Find out how it can free nurses to focus on their passion: caring for patients.
  • Knowledge 2023 takeaways: a group of women raising their hands
    Events
    4 takeaways from Knowledge 2023
    Knowledge 2023 united thousands of ServiceNow customers and colleagues at the first single global user conference in three years. Here are four key takeaways.
  • Artifacts of pride: 3 ServiceNow employees
    Culture
    Showcasing artifacts of pride
    In honor of Pride Month, three ServiceNow employees share personal artifacts that have shaped their lives. Watch a video and get inspired.

Trends & Research

  • How the pandemic has affected business agility
    IT Management
    Workflow Quarterly: The business agility imperative
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

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