Industry Analyst Relations

Contact Us

To sign up for our distribution list, receive invitations to our analyst community calls, or for general inquiries, email us at this address:

AnalystRelations@servicenow.com

CORPORATE

Elissa Houchin

Vice President of Analyst & Influencer Relations

Elissa.Houchin@servicenow.com

@ElissaHouchin

linkedin.com/in/elissa‑houchin

TECHNOLOGY WORKFLOWS, SERVICE MANAGEMENT, AIOPS & ASSET MANAGEMENT

Alexis Carena

Alexis.Carena@servicenow.com

@AlexisCarena

linkedin.com/in/alexiscarena

STRATEGIC PORTFOLIO MANAGEMENT, DEVOPS, SERVICE GRAPH & LIGHTSTEP

Bob Reczek

Robert.Reczek@servicenow.com

@BobReczek

linkedin.com/in/bob‑reczek

CUSTOMER & INDUSTRY WORKFLOWS

Christine Randle

Christine.Randle@servicenow.com

@CNRandle

linkedin.com/in/christinerandle

CORPORATE, ERP WORKFLOWS

Geoff McDonald

Geoff.McDonald@servicenow.com

@geoff_mcdonald

linkedin.com/in/gemcdonald

APJ COMMUNICATIONS DIRECTOR

Kim McMillan

kim.mcmillan@servicenow.com

linkedin.com/in/kimberleymcmillan

INTERNATIONAL ANALYST RELATIONS

Krista Burnett Smyrk

Krista.Smyrk@servicenow.com

@kristaburnett

linkedin.com/in/kristaburnettsmyrk

EMPLOYEE WORKFLOWS

Rachel Kuta

Rachel.kuta@servicenow.com

linkedin.com/in/rachelkuta

SECURITY OPERATIONS, RISK & ESG

Shaun Mayo

Shaun.Mayo@servicenow.com

@stmayo

linkedin.com/in/shaunmayo

NOW PLATFORM, CREATOR WORKFLOWS

Susan Bell

Susan.Bell@servicenow.com

@SusanBell_

linkedin.com/in/susanrbell

ASIA PACIFIC ANALYST RELATIONS

TZ Wong

tz.wong@servicenow.com

linkedin.com/in/tzwong