Leadership
Leadership united by a bold dream
To create the defining enterprise software company of the 21st century.
Executive Team
Executive Team
Bill McDermott
Chairman and Chief Executive Officer
Chris Bedi
Chief Customer Officer and Special Advisor to the Chairman for AI Transformation
Jacqui Canney
Chief People and AI Enablement Officer
Russ Elmer
General Counsel
Gina Mastantuono
President and Chief Financial Officer
Paul Fipps
President, Global Customer Operations
Nick Tzitzon
Vice Chairman
Amit Zavery
President, Chief Product Officer, and Chief Operating Officer
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Corporate Leadership
Corporate Leadership
John Castelly
SVP, Legal, Chief Ethics and Compliance Officer
Colin Fleming
EVP and Chief Marketing Officer
Jayney Howson
SVP, Global Learning and Development
Karen Pavlin
Chief Workforce Innovation Officer
Paul Smith
Advisor
Sarah Tilley
SVP, Global Talent Acquisition and Management
Dave Wright
Chief Innovation Officer
Hala Zeine
SVP and Chief Strategy Officer
Business Leadership
Business Leadership
Tom Hannigan
Head of Global Sales GTM
Cathy Mauzaize
President, Europe, Middle East, Africa
Masatoshi Suzuki
President, Japan
John Ball
EVP and GM, CRM and Industry Workflows
Adrian Johnston
President, Asia Pacific
Josh Kahn
SVP and GM, Core Business Workflows
Michael Park
SVP, Global Partnerships and Channels
Gaurav Rewari
SVP and GM, Data and Analytics Products
Jon Sigler
EVP, Platform and AI
Simon Short
SVP, Customer Excellence
Vanessa Smith
President, ServiceNow.org
Pablo Stern
EVP and GM, Technology Workflow Products
Steve Walters
President, Americas (AMS)
Steve Zirkel
SVP, Global CRM Sales
Technology Leadership
Technology Leadership
Pat Casey
Chief Technology Officer and EVP, Dev Ops
Ben de Bont
SVP, Chief Information Security Officer
Amy Lokey
EVP, Chief Experience Officer (CXO)
Kellie Romack
Chief Digital Information Officer
Board of Directors
Board of Directors
Frederic B. Luddy
Susan L. Bostrom
Teresa Briggs
Jonathan C. Chadwick
Paul E. Chamberlain
Larry Jackson
Bill McDermott
Larry Quinlan
Anita M. Sands
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