We're creating measurable impact by focusing on four strategic focus areas and driving resources for social change. Learn more about community engagement.
Social Impact
Creating access to a better world
We are committed to investing in communities where we live and work so that all people have access to the AI economy.
Social Impact
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Focus Areas
Impact
Programs
Employees
Creating meaningful impact in communities around the globe
Our goal is to positively reach more than 1 billion people in partnership with customers, partners, and nonprofits.
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Investing in Sustainable Infrastructure
We are supporting sustainable infrastructure in our communities and assisting those impacted by natural disasters.
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Building AI futures
We are investing in youth empowerment and AI so that all people have access to careers in the AI economy.
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Our impact
We put our resources to work to create real, measurable impact in the world. See how we fulfill our purpose in our 2026 Global Impact report.
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$22M+
in Total Social Investment
76K+
employee volunteer hours
33%
volunteer participation rate
12K+
charitable organizations supported through employee giving
’’Technology is most powerful when it drives the greatest impact for the most people. At ServiceNow, we're committed to putting AI to work for nonprofits solving our world's greatest challenges. ’’
Vanessa Smith
Chief Corporate Affairs Officer and President, ServiceNow.org
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Accelerating impact
ServiceNow.org
Discover how ServiceNow’s AI Platform powers nonprofit operations and missions.
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ServiceNow University
Build future-ready AI and platform skills for free with flexible learning paths, hands-on training, and industry-recognized credentials.
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One of our featured programs
ServiceNow.org Partnership for Good grant
Together with our partners, we're providing nonprofits with millions of dollars in technology grants to amplify their impact.
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Employees make their impact
Explore how our employees are making a difference in their communities.
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BLOG
Employee Empowerment Reward
ServiceNow launches an initiative that allows employees to donate $100 to an eligible cause or organization of their choice.
BLOG
Meet Supriya: Her team is transforming lives in India
Supriya and colleagues take much-needed resources to rural communities in India.
BLOG
Building a better world, together
During Month of Service, thousands of our employees worldwide engage in community activities for those in need.
BLOG
Meet Scott: He gives and expects nothing in return
Scott made a life-changing choice to donate a kidney to someone he’d never met.
BLOG
Turbocharging the future for women in tech
We partnered with two organizations to give three girls a rare glimpse into a world where elite motorsports and digital innovation converge.
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Vist Global Impact
Sustainable Infrastructure
Youth Empowerment and AI
Environmental Sustainability
ServiceNow.org
ServiceNow University
Code of Ethics
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