Jayney Howson is the Chief Learning Officer at ServiceNow, where she is redefining learning and leading the global reskilling movement for employees, customers and partners with ServiceNow University – a personalized, AI-powered experience that accelerates ServiceNow’s growth as the AI platform for business transformation. 

With two decades of diverse experience spanning sales, marketing, talent development, and enablement, Jayney discovered her true calling in unlocking potential and opportunities through the power of learning. Today, she drives talent and workforce transformation across the ServiceNow ecosystem through ServiceNow University, contributing to the company's goal of skilling 3 million learners by 2027.

Based in London, she’s often on the move speaking at conferences, connecting with customers, and collaborating with ServiceNow teams across the world. These experiences fuel her commitment to mentoring others and creating inclusive learning environments.

Jayney believes the best growth happens outside your comfort zone, so she spends a lot of time there, too!