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  • Determine the untapped value across your entire business in just 60 seconds. a Finalist for the IT Europa European IT Excellence Awards

LONDON ‑ Feb. 17, 2011 ‑ ServiceNow, the creator of software‑as‑a‑service (SaaS) for IT service management (ITSM), today announced it is recognized as a Vendor of the Year finalist at the prestigious IT Europa European IT Excellence Awards.

The IT Europa European IT Excellence Awards are the only pan‑European awards to recognize both technology vendor innovation and meaningful IT channel relationships.

ServiceNow was nominated by Innovise ESM, a successful ServiceNow partner focused on reducing costs and managing risk for blue‑chip enterprise organisations and the SME market in the financial, commercial and media sectors.

"ServiceNow has created an incredible opportunity for us in the IT service management market," said Mat Middleton, Innovise ESM commercial director. "In addition to our implementation services expertise, as a development partner, we are able to generate extra revenue by developing bespoke applications on the Service‑ platform as a service. We see significant opportunity for the IT channel in the cloud."

Kevin Kimber, ServiceNow regional director, said, "Recognition as a finalist in the same category as the who's who of IT vendors is a great honour. Our success is based largely on the fact that Service‑ provides enterprise IT management that just works. This unique approach has been very well received by the world's leading IT organisations and service providers. Our partners intimately understand the benefits of IT in the cloud and their expertise is vital to customer success."

ServiceNow provides enterprise IT organizations with a powerfully simple IT service management application. As a cloud service, there is nothing to install or manage and the application automatically upgrades three times per year. Service‑ SaaS for IT is now used by hundreds of large organisations and hundreds of thousands of IT service professionals worldwide. The ServiceNow ITSM application provides customers an easy‑to‑use, customizable platform for tackling service management challenges while supporting IT Infrastructure Library (ITIL) processes.

About ServiceNow

Pervasive and familiar technology, evolved processes, cloud services and social IT are combining to help IT focus on the business and its people. ServiceNow is built to help customers transform IT and realize the benefits of IT 3.0. ServiceNow SaaS for enterprise IT management is best known for being software that just works. Founded in 2004, ServiceNow is using a new business model and modern technology to become the largest and fastest‑growing IT management software company on the 2010 Inc. 500 list. For more information, please visit http://www.service‑ or http://blog.service‑

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