Privacy Privacy by design See how our customers take control of their data with visibility into when, where, and how data gets accessed.  Visit Security Portal
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"Whether it is personal data of employees, users or customers, confidential enterprise information, financial records or research data, at ServiceNow we take data privacy and the protection of that data seriously. We know the trust our customers place in us in our role processing their data, but we also strive to provide customers flexibility in terms of the direct control of that data." Mark Cockerill VP Legal, ServiceNow
Privacy is paramount to our organization
Transparency
Transparency We continue to earn the trust of our customers through transparency by adhering to a concrete set of trust principles that guide our approach to security and privacy. 
Control of your data
Control of your data We give our customers visibility into when and how data gets used, including tools and features designed to maintain access without jeopardizing compliance. 
Data protection
Data Protection Data collection is an organic process. As policies and terms evolve, we prioritize transparency and communication of updated data processing and security terms. Read More
Data collection and use
Data collection and use We are committed to transparency and compliance with regulations such as GDPR and privacy best practices. We never sell customer data to third parties or use it for ads. See How
Privacy is paramount to our organization
Data security and privacy Prioritizing the privacy of our customers means protecting the data they put in our trust. Our ServiceNow AI Platform supports critical security capabilities.  GDPR Achieve GDPR through configurable privacy and compliance features. Find Out More Responsible Disclosure In the unlikely event that you find a flaw in our systems, we appreciate your help in disclosing it in a responsible manner. Submit a Report
Resources White Papers Complying with the General Data Protection Regulation (GDPR) Webpages Risk Management Governance, Risk, and Compliance (GRC) FAQ International Data Transfers FAQ Privacy FAQ Blogs Why ServiceNow is Investing in Our European Customers Privacy Management: How to Proactively Manage Risk and Sustain Compliance Other Documents ServiceNow Sub-Processors Data Privacy Framework Policy
Explore More ServiceNow helps you defend your organization against security threats, protect data, and comply with evolving global mandates.    
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