Privacy

Privacy by design

See how our customers take control of their data with visibility into when, where, and how data gets accessed.

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"Whether it is personal data of employees, users or customers, confidential enterprise information, financial records or research data, at ServiceNow we take data privacy and the protection of that data seriously. We know the trust our customers place in us in our role processing their data, but we also strive to provide customers flexibility in terms of the direct control of that data.”

Mark Cockerill
VP Legal, ServiceNow

Privacy is paramount to our organization

Two professionals building long term partnerships through transparent collaboration.

Transparency

We continue to earn the trust of our customers through transparency by adhering to a concrete set of trust principles that guide our approach to security and privacy.

Professional managing data through various tools.

Customers control their data

We give customers visibility into when and how data gets used, including tools and features designed to maintain access without jeopardizing compliance.

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Professional managing confidential data.

Data protection

Data collection is an organic process. As policies and terms evolve, we prioritize transparency and communication of updated data processing and security terms.

Data collection and use

We are committed to transparency and compliance with regulations such as GDPR and privacy best practices. We never sell customer data to any third party nor use it for any ads.

See How

Privacy is paramount to our organization

Transparency

We continue to earn the trust of our customers through transparency by adhering to a concrete set of trust principles that guide our approach to security and privacy.

Customers control their data

We give customers visibility into when and how data gets used, including tools and features designed to maintain access without jeopardizing compliance.

See How

Data protection

Data collection is an organic process. As policies and terms evolve, we prioritize transparency and communication of updated data processing and security terms.

Data collection and use

We are committed to transparency and compliance with regulations such as GDPR and privacy best practices. We never sell customer data to any third party nor use it for any ads.

See How

Data security and privacy

Prioritizing the privacy of our customers means protecting the data they put in our trust. Our ServiceNow Platform^® supports critical security capabilities.