BitHawk consolidates workflows, delivering a fully automated IT system

ServiceNow helps BitHawk earn customer loyalty, with a long-term view of internal and external challenges
BitHawk AG employs more than 200 people at its headquarters in Sursee, Switzerland, with additional locations throughout Switzerland. 

BitHawk specialises in consulting, engineering and IT infrastructure consulting, as well as IT and enterprise service management solutions. 

Each department in every location used different tools, creating a siloed approach to IT. With ServiceNow, all information is now available at a glance, from one platform, providing a fully coordinated IT system.