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BitHawk uses ITSM on the Now Platform
BitHawk logo

BitHawk consolidates workflows, delivering a fully automated IT system

Optimize/manage

Eliminates siloed workflows

 Customer service

Enhances customer service

IT leader

Consolidates business data

ServiceNow helps BitHawk earn customer loyalty, with a long-term view of internal and external challenges
BitHawk AG employs more than 200 people at its headquarters in Sursee, Switzerland, with additional locations throughout Switzerland. 

BitHawk specialises in consulting, engineering and IT infrastructure consulting, as well as IT and enterprise service management solutions. 

Each department in every location used different tools, creating a siloed approach to IT. With ServiceNow, all information is now available at a glance, from one platform, providing a fully coordinated IT system.

BitHawk
BitHawk
CUSTOMER
BitHawk
HEADQUARTERS
Sursee, Switzerland
INDUSTRY
Technology
EMPLOYEES
200+

With ServiceNow, I have all the information at a glance and it makes my life a lot easier.

Oliver Schalch

CEO

 

 

ServiceNow Customer Service Management

ServiceNow IT Service Management

Learn more about the solution that helps BitHawk consolidate IT processes

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