Solutions

  • Products
  • Use Cases
  • Industries
  • REPORT
  • Patching paradox
  • Patch work demands attention to protect data as hackers outpace security teams.
  • REPORT
  • Healthcare vulnerability
  • Patch work demands attention to protect data as hackers outpace security teams.

Platform

  • STUDY
  • Forrester: Improve agility
  • Simplify and consolidate your platform to put more focus on revenue growth.

Customers

  • SUCCESS CENTER
  • Your Strategic Resource
  • Discover best practices for every phase of your ServiceNow journey

Explore

  • WHY SERVICENOW
  • Thanks to you.
  • You're why we're #1 on the Forbes World's Most Innovative Companies list.

Cox Automotive

When Cox Automotive acquired AutoTrader, the company immediately saw the power of AutoTrader’s ServiceNow ITSM platform and rapidly expanded its capabilities across other brands. At the time, two HR service centers serving 25,000 employees were buried under calls and emails, and were struggling to respond effectively to employees’ needs. With the help of ServiceNow, Cox Automotive created an HR self‑service portal, automated processes, and moved to a tiered support model, increasing responsiveness and freeing up service center call agents to deal with more complex employee HR inquiries.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.