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Hellenic Bank uses ITSM on the Now Platform
Hellenic Bank logo

ServiceNow provides a structured service model for the employees of Hellenic Bank

Service portal

Structured service model

Visual task boards

Increases efficiency with a focus on important tasks

Trust in us

Enhances employee satisfaction



Hellenic Bank is a leader among Cypriot banks and the leading retail bank on the island. With both personal and business customers, it provides insurance, lending, and investment products, through its stores, online, and mobile apps.

Previously, Hellenic Bank had an unstructured service model, which ServiceNow has helped to eliminate, providing its users with not only the structure they needed, but also giving them a better way of working. Now users can monitor their work easily, giving them time to focus on the more important tasks of their roles.

Hellenic Bank
Hellenic Bank
CUSTOMER
Hellenic Bank
INDUSTRY
Financial Services

ServiceNow helps users focus on important things and forget about the routine, which is the beauty of the Now Platform.

Antonis Argyrides

Manager, IT Governance and Planning

ServiceNow Customer Service Management

ServiceNow IT Service Management

Explore the solution that helps provide structure to Hellenic Bank.

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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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