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Henkel uses ITSM on the Now Platform
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ServiceNow helps Henkel overcome challenges in a world of digitalisation


Platform provides centralised information


Intuitive interface for easy system access

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Fast access to valued resources

Henkel is a German chemical and consumer goods company with three global business units: Laundry and Home Care, Beauty Care, and Adhesive Technologies, which include well-known brands such as Persil, Fa, and Loctite.

Upon completing a globalization journey of virtual collaboration among colleagues worldwide, Henkel partnered with ServiceNow. The solution provides one platform with stable processes and intuitive interfaces, which are easy to understand—helping Henkel overcome challenges in a world of digitalisation.

Düsseldorf, Germany

I definitely see ServiceNow as a good contributor, quickly understanding how we work at Henkel.

Marian Zaler

Program Manager, ServiceNow



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ServiceNow helps Henkel to overcome challenges in a world of digitalisation

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