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Manage IT strategy, operations, service delivery, and apps on our single system of action.

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Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

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Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

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Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

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Tata Communications

Tata Communications provides customized network solutions for customers in key markets—including verticals like manufacturing, oil and gas, banking, financial services and insurance, and media and entertainment—offering customers speed, quality, and unparalleled network reach. Backed by productive digital technologies is the key to delivering the best service to customers and internal employees. With ServiceNow, Tata Communications has now launched a platform with 100% availability and customer delight.

Case Study

Tata Communications uses Customer Service Management to help businesses meet digital economy challenges

News Article

9 forces shaping the future of IT

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