ServiceNow helps Vodafone gain customer insight, while streamlining processes 
Vodafone Group is a multinational telecommunications company providing services in 70 countries through its operating companies and partner networks and serving more than 300 million customers.

As part of its digital transformation programme, the implementation of the Now Platform and ServiceNow Customer Service Management has provided customer agents with a simple, intuitive, and streamlined system, allowing clearer insight into a customer’s journey.