World Forum Munich 2025 Home Sessions
12 NOVEMBER 2025 | 08:30 - 18:30 One day in Munich. One AI platform. Infinite opportunities. Join us for this complimentary event to experience how you can put AI to work in every corner of your business. Register Now Explore Sessions
World Forum Munich 2025 Register Now Speakers Agenda-at-a-Glance FAQ Sponsors
Experience where the world puts AI to work We're bringing top AI leaders and hands-on training to you. So you can transform every corner of your business right now. Discover More  Hear from AI leaders and visionaries at our keynote—and learn the new ways our customers are empowering their teams with AI. Dive Deep  Get new insights about our latest innovations in intimate breakout sessions to accelerate your own AI journey. Get Answers  Check out our World Forum Expo for step-by-step demos, 1:1 expert advice—and a whole lot of fun.

 Meet Up Network with your peers, ServiceNow experts, and our innovative partners who will help you stay ahead of the AI curve.
Alt
Experience how others are achieving results – in real-time at World Forum
“This solution will help boost customer loyalty, reduce costs, and drive business growth not only for Visa Disputes Managed Services, but also for the hundreds of issuing banks who use this service.” Shane Malloy
Vice President, Product Management, Issuer Processing, Visa Video CTA “AI is permeating everything we do, it's how we will get medicines to patients faster. Having a partner that's innovative like ServiceNow, allows us to do all we can to drive better patient outcomes.” Cindy Hoots
Chief Digital Officer and CIO, AstraZeneca Video CTA
Meet our speakers Visionary business leaders will offer insights and inspiration to keep you ahead with AI. Professor Dr. Miriam Meckel

Co-founder and Executive Chairwoman at ada, Professor, and Bestselling Author



A leading voice on AI and leadership, Professor Dr. Miriam Meckel is a bestselling author, ada co-founder, and board leader shaping the future of business.

 Video CTA Dr. Léa Steinacker

Co-founder and Executive Chairwoman at ada, Social Scientist, Bestselling Author, and Award-Winning Entrepreneur

Bestselling author and Forbes 30 Under 30 honoree, Léa Steinacker drives critical conversations on AI, ethics, and organizational innovation.

 Video CTA Dave Wright

Chief Innovation Officer, ServiceNow



Dave Wright explores how AI and emerging technologies can reshape business and work. He is passionate about putting people at the center of workplace innovation and helping organizations leverage technology to boost productivity and streamline operations.

 Video CTA
An agenda packed with inspiration
08:30 – 10:00  
Alt
Welcome, Registration, & Expo Opening Pick up your badge and visit the expo to see all the latest cutting-edge innovations of the ServiceNow AI Platform.
10:00 – 11:00  
Alt
World Forum Keynote Get inspired by leaders and ServiceNow customers who are transforming their businesses and customer experiences with AI.
08:30 – 16:00  
Alt
Expo & Sessions Connect with peers, discuss challenges, and walk away with actionable advice from industry experts and partners.
16:00 – 17:00  
Alt
Closing Session Join leading experts in a lively panel discussion about what businesses really need to know to thrive in the AI era.
17:00 – 18:30  
Alt
Networking Reception Cap off your day by networking with local leaders and exchanging ideas with industry peers.
Your questions about World Forum Munich, answered Expand All Collapse All Where is World Forum Munich being held?
World Forum Munich is taking place at Messe München, located at Am Messesee 2, 81829 Munich, Germany.
What other cities are part of the World Forum event series?
We are hosting nine World Forum events around the world. See a list of cities and dates on our central web page. 
Will World Forum offer a digital experience?
At this time, this event is being offered in a live, in-person format only. 
Who can I contact about any registration issues?
For any event queries or issues with registration for World Forum Munich, please visit the Events Help Center. 
Is World Forum a good fit if I want to learn more about ServiceNow?
Absolutely! World Forum is open to anyone interested in exploring what ServiceNow has to offer. It's a great opportunity to connect with experts, ask questions, and dive into the platform's AI capabilities.
Diamond Sponsors Join the companies that are leading the way in helping us put AI to work for people.  
Explore all ServiceNow World Forum cities View More