LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltimindtree.com/
LTIMindtree Limited
LTIMindtree is a global technology consulting & solutions company and also a digital transformation partner to enterprises across the globe.
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Customer satisfaction score4.4 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Mumbai, Maharashtra, India
About LTIMindtree Limited
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltimindtree.com/Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Human Resources (HR)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.13Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.183 ITOM VisibilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.67Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.51 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.25Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.24Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer239
Clinical Device Management (CDM)
Clinical Device Management1
Customer Service Management (CSM)
Suite Certification - CSM Professional57
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon15
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management9
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional6
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management30
Human Resources (HR)
Suite Certification - HR Professional61
ITOM Health
Certified Implementation Specialist – Event Management37
ITOM Visibility
Certified Implementation Specialist – Discovery17Certified Implementation Specialist – Service Mapping17
ITSM Pro
Micro-Certification - CMDB Health12Micro-Certification – DevOps Change Velocity4Suite Certification - ITSM Professional4
ITSM Standard
Certified Implementation Specialist – IT Service Management8Micro-Certification - Configure the CMDB12Micro-Certification - Service Portal12
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation31
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon38Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite33
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon41Suite Certification - Now Assist for HR Service Delivery Pro Plus40
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite84Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon91
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance3Certified Implementation Specialist – Third-party Risk Management (TPRM)3
Security Incident Response
Certified Implementation Specialist – Security Incident Response13
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management33
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation6
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management32
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response13
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)4
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)6
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)88
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)374
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)370
Focus industries
Self-declared by partner.
Energy and Utilities
Financial Services
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesEdison, United States
Asia Pacific & Japan
India, Japan, SingaporeMumbai, India
Europe, Middle East & Africa
United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Poland, Qatar, Saudi Arabia, Sweden, South AfricaDubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | Riyadh, Saudi ArabiaRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesEdison, United States
Asia Pacific & Japan
Australia, India, SingaporeMumbai, India
Europe, Middle East & Africa
United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Qatar, Saudi Arabia, Sweden, South AfricaDubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | Riyadh, Saudi ArabiaRegional CoverageCountry CoveragePartner Office Locations
Americas
Canada, United StatesEdison, United States
Asia Pacific & Japan
India, Japan, SingaporeMumbai, India
Europe, Middle East & Africa
United Arab Emirates, Switzerland, Germany, France, United Kingdom, Italy, Norway, Qatar, Saudi Arabia, SwedenDubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | Riyadh, Saudi Arabia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program