Sopra Steria, a major player in the European tech sector with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenue of €5.8 billion. The world is how we shape it.
SOPRA STERIA GROUP Sopra Steria helps clients drive their digital transformation to obtain tangible and sustainable benefits with comprehensive end-to-end solutions. Contact Partner Visit Website Customer satisfaction score 4.61 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Annecy, Savoie (Haute), France
SOPRA STERIA GROUP Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Public Sector Designations Focus Industries Location Resources
About SOPRA STERIA GROUP Sopra Steria, a major player in the European tech sector with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenue of €5.8 billion. The world is how we shape it. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 729 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 105 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 105 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 27 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 11 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.86 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 54 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 243 Customer Service Management (CSM) Suite Certification - CSM Professional 35 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 22 Enterprise Architecture Implementation Delivery Accreditation 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 25 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 25 Human Resources (HR) Suite Certification - HR Professional 35 ITOM Health Certified Implementation Specialist – Event Management 39 ITOM Visibility Certified Implementation Specialist – Discovery 9 Certified Implementation Specialist – Service Mapping 9 ITSM Pro Micro-Certification - CMDB Health 27 Micro-Certification – DevOps Change Velocity 9 Suite Certification - ITSM Professional 9 ITSM Standard Certified Implementation Specialist – IT Service Management 18 Micro-Certification - Configure the CMDB 27 Micro-Certification - Service Portal 27 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 16 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 8 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 7 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 9 Suite Certification - Now Assist for HR Service Delivery Pro Plus 3 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 14 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 11 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 5 Certified Implementation Specialist – Third-party Risk Management (TPRM) 5 Security Incident Response Certified Implementation Specialist – Security Incident Response 16 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 18 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 34 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 81 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3 Workflow Data Fabric Suite Certification - Workflow Data Fabric 2
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 17
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 98 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 320 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 292
Public sector designations Self-declared by partner. US Federal Social-Economic Status Economically Disadvantaged Women-Owned Small Business (EDWOSB)
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Belgium, Cyprus, Germany, Denmark, Spain, Finland, France, United Kingdom, Italy, Luxembourg, The Netherlands, Norway, Sweden Elsene, Belgium | Hamburg, Germany | Madrid, Spain | Annecy, La Défense, France | Hemel Hempstead, London, United Kingdom | Assago, Italy | Nieuwegein, The Netherlands | Oslo, Norway | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan India Noida, India Europe, Middle East & Africa Belgium, Switzerland, Cyprus, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Luxembourg, The Netherlands, Norway, Poland, Sweden Elsene, Belgium | Urdorf, Switzerland | Hamburg, Germany | Madrid, Spain | Annecy, La Défense, France | Hemel Hempstead, London, United Kingdom | Assago, Italy | Nieuwegein, The Netherlands | Oslo, Norway | Katowice, Poland | Stockholm, Sweden Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Belgium, Switzerland, Cyprus, Germany, Spain, France, United Kingdom, The Netherlands, Norway, Poland, Sweden Elsene, Belgium | Urdorf, Switzerland | Hamburg, Germany | Madrid, Spain | Annecy, La Défense, France | Hemel Hempstead, London, United Kingdom | Nieuwegein, The Netherlands | Oslo, Norway | Katowice, Poland | Stockholm, Sweden
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program