At UP3 we're dedicated ServiceNow specialists, having been awarded with the first AI Validated Practice globally. We combine detailed know-how of the constantly evolving ServiceNow platform with a deep understanding of your business, to enable you to solve your most complex business and IT challenges. As an Elite ServiceNow partner with years of practical experience, we have designed our ServiceNow Managed Services to make our customers lives easier through great service, skilled people, and a highly pragmatic approach to managing and adopting ServiceNow. Our services will support and optimise ServiceNow, deliver a ServiceNow roadmap and implement new applications on the platform to leverage its full value.
UP3 Services Limited Elite ServiceNow partner working with ServiceNow since 2016. We manage, support and develop the platform through our ServiceNow Managed Services. Contact Partner Visit Website Customer satisfaction score 4.5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters London , United Kingdom
UP3 Services Limited Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About UP3 Services Limited At UP3 we're dedicated ServiceNow specialists, having been awarded with the first AI Validated Practice globally. We combine detailed know-how of the constantly evolving ServiceNow platform with a deep understanding of your business, to enable you to solve your most complex business and IT challenges. As an Elite ServiceNow partner with years of practical experience, we have designed our ServiceNow Managed Services to make our customers lives easier through great service, skilled people, and a highly pragmatic approach to managing and adopting ServiceNow. Our services will support and optimise ServiceNow, deliver a ServiceNow roadmap and implement new applications on the platform to leverage its full value. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 75 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 39 Field Service Management (FSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 15 ITOM Health Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.38 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 24 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 13 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.69 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 30 Now Assist for Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 36 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 25 Customer Service Management (CSM) Suite Certification - CSM Professional 13 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 5 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 3 ITOM Health Certified Implementation Specialist – Event Management 7 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - CMDB Health 18 Micro-Certification - Service Portal 18 Micro-Certification – DevOps Change Velocity 8 Suite Certification - ITSM Professional 8 ITSM Standard Certified Implementation Specialist – IT Service Management 10 Micro-Certification - Configure the CMDB 18 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 4 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 5 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 5 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 12 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 9 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 19 Micro-Certification - Agile and Test Management Implementation 7 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 20 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 48 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 40
Focus industries Self-declared by partner. Energy and Utilities Government Healthcare and Life Sciences Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom, Ireland London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom London, United Kingdom
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Infographic AI available in ServiceNow right now Discover the current AI capabilities within ServiceNow that you should be taking advantage of Video CTA Case Study Avanti West Coast automated processes in 3 weeks In 3 weeks all HR requests were being managed in ServiceNow, thanks to UP3's Support Services app. Video CTA Video Serco: Why UP3 is a dependable long-term partner Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae. Sed auctor, turpis. Video CTA Case Study Avanti West Coast: Streamlines rail operations How Avanti West Coast revolutionised station & train management with ServiceNow custom applications Video CTA Solution Brief Break free from reactive management of your OT Energy & Utilities: Manage OT in ServiceNow and enable real-time monitoring and AI-powered insights. Video CTA Solution Brief Put AI to work for people with ServiceNow ServiceNow customers already have access to a lot of AI capabilities, but where should you start? Video CTA Solution Brief UP3's ServiceNow Managed Service Leverage the value of your investment in ServiceNow with UP3's Managed Service. Video CTA Solution Brief Why now is the right time to get started with AI Giving organisations a competitive edge, ServiceNow + AI boosts productivity, creativity and speed. Video CTA Solution Brief Transform mission-critical workflows with AI Public Sector organisations adopting AI are delivering public services 41% faster & more effectively Video CTA Case Study Southeastern Now Assist for CSM Customer Story Southeastern: AI capabilities increased contact centre productivity & improved customer experience Video CTA
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program