Publisher overview for IBM in the Software Asset Workspace

  • Release version: Zurich
  • Updated July 31, 2025
  • 4 minutes to read
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    Summary of Publisher Overview for IBM in the Software Asset Workspace

    The IBM publisher overview within the Software Asset Workspace enables ServiceNow customers to view detailed license usage information specifically related to IBM software. Access this overview by navigating toLicense usage > Publishersand selectingIBMfrom the list of software publishers. The data is refreshed automatically with each new reconciliation result, ensuring up-to-date insights.

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    Key Features

    • Summary Section: Presents a concise report of license usage including true-up costs, potential and actual savings, and unlicensed entities.
    • True-up Cost: Displays the compliance cost based on the average price of IBM software entitlements.
    • Potential Savings: Highlights possible cost savings for IBM licenses.
    • Actual Savings: Shows realized cost savings on IBM licenses.
    • Unlicensed Entities: Summarizes unlicensed IBM software installations, installations requiring action, and unlicensed client access records. Each count is selectable to view detailed lists for remediation.
    • Progress Indicators: Tracks compliance progress, including ignored installs during reclamation and removal candidates, with access to detailed listings.
    • PVU Subcapacity Consumption Trend: Visualizes peak consumption trends for all IBM software products over time.
    • Top 10 Products by PVU Usage: Identifies IBM software products with the highest peak PVU subcapacity utilization.

    Key Outcomes

    With the IBM publisher overview, ServiceNow customers gain clear visibility into their IBM software license compliance status and usage trends. This enables informed decision-making for cost optimization, compliance actions, and proactive license management. Detailed drill-down capabilities facilitate efficient identification and remediation of unlicensed usage and compliance gaps, supporting better software asset governance.

    View license usage information related to IBM in the publisher overview for IBM in the Software Asset Workspace.

    From the Software Asset Workspace, access the IBM publisher overview by navigating to License usage > Publishers and then selecting IBM from the list of available software publishers.

    Results are updated whenever a new reconciliation result is available.

    IBM publisher overview.

    You can view a summary of your license usage information in the Summary section of the IBM publisher overview.
    Table 1. IBM Summary
    Report Description
    True-up cost Cost to be compliant based on the average price of rights in your IBM software entitlements.
    Potential savings Potential cost savings for your IBM licenses.
    Actual savings Actual cost savings for your IBM licenses.
    Unlicensed entities Summary of your unlicensed entities.
    This summary includes the following information:
    • Unlicensed installs: Total number of unlicensed IBM software installations. Select the number to view the complete list of unlicensed IBM software installations.
    • Installs requiring action: Total number of IBM software installations that you must take action on. Select the number to view the complete list of these IBM software installations.
    • Unlicensed client access: Total number of unlicensed IBM client access records. Select the number to view the complete list of unlicensed IBM client access records.
    Progress indicators Summary of your license compliance progress.
    This summary includes the following indicators:
    • Ignored installs: Total number of IBM software installations that were ignored during reclamation. Select the number to view the complete list of ignored IBM software installations.
    • Removal candidates: Total number of IBM removal candidates. Select the number to view the list of all software removal candidates.
    PVU subcapacity consumption trend Comparison of the aggregate peak consumption for all IBM software products over time.
    Top 10 products by PVU sub-capacity usage Peak PVU utilization for your top 10 IBM software products.

    For more details on the license usage information that is provided in the publisher overview, see License usage publisher fields in workspace.