Create a shipping carrier record

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Create a shipping carrier record in the Hardware Asset Workspace.

    Before you begin

    Role required: inventory_admin

    About this task

    Create a shipping carrier record used to associate the carrier with an integration profile.

    Important:
    When using the Sourcing and Procurement Operations application with the Asset Management Integration for Sourcing and Procurement Operations (com.snc.sn_spend_asset) installed, the IT Asset Management application shares shipment details with the Sourcing and Procurement Operations application. To enable the Sourcing and Procurement Operations application to view shipment and tracking numbers associated with Purchase Orders, read-only access has been provided to the Shipping carrier [sn_itam_common_shipping_carrier] table.

    For more information about the Asset Management Integration for Sourcing and Procurement Operations (com.snc.sn_spend_asset) plugin, see Sourcing and Procurement Operations integration with IT Asset Management.

    Procedure

    1. Navigate to All > Hardware Asset Workspace > Asset operations.
    2. From the Shipment list, select Shipping carriers.
    3. Select New.
    4. Provide the contact details of the carrier.
    5. On the form, fill in the remaining fields.
      Table 1. Create New Shipping Carrier form
      Field Description
      Name Name of the shipping carrier. This field is required.
      Company Core company of the shipping carrier.
      Integration profile Profile for integrating with the third-party carrier's application.

      For more details, see View the carrier integration profile details.
      Status Status of the carrier.

      This field is set to Active by default.
      Max wait days Maximum days that the carrier takes to deliver a shipment.

      By default, this field is set to 90. You can change this value.

      Note:
      This field isn’t shown on the form by default. You can choose to display this field on the form.

      A shipment record that is not updated by the carrier after the integration profile job has run for the specified maximum wait days is marked as stale shipment by The ITAM: Process integration profiles and stale shipment job.
      Notes Additional information about the carrier.
    6. Select Save.

    Result

    • The shipping carrier record is created and added to the Shipping carriers list.
    • The shipping carrier record is saved in the Shipping carrier [sn_itam_common_shipping_carrier] table.